IronSight AI — Refund & Cancellation Policy

DRAFT — attorney review required. Fill [BRACKETS]. Last updated [DATE].

Free trial

• New, eligible customers may start a 5-day free trial; a valid payment card is required.
• No charge occurs if you cancel before the trial ends. If you do not cancel, your paid plan begins automatically on day 6 and your card is charged.
• One trial per person/household. Abuse of trials (e.g., multiple cards/emails) may result in denial or termination.

Subscriptions

• Plans bill monthly in advance and renew automatically until canceled.
• Cancel anytime from your account portal. Cancellation stops the next renewal; your access continues through the end of the current paid period.
• Monthly fees are generally non-refundable, including for partial months or unused access, except where required by law. [OPTIONAL: state any limited refund window, e.g., "first-time Basic/Advanced subscribers may request a refund within 3 days of the first charge."]
• The Live + Q&A and Training + 1:1 tiers may include scheduled sessions; missed sessions are non-refundable unless rescheduled per our scheduling policy.

Chargebacks

Initiating a chargeback without first contacting us may result in immediate termination. Please email [support@ironsightai.com] with any billing issue first — we're happy to help.

How to cancel

Log in → Account → Manage subscription (Stripe customer portal) → Cancel. You'll receive email confirmation.